Twilio incident

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 27, 2026 affecting Voice, Latin America, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 04:01 PM UTC
Resolved
Jul 27, 2026, 04:06 PM UTC
Duration
4m
Detected by Pingoru
Jul 27, 2026, 04:01 PM UTC

Affected components

Voice, Latin America

Update timeline

  1. investigating Jul 27, 2026, 04:01 PM UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jul 27, 2026, 04:06 PM UTC

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Jul 27, 2026, 04:06 PM UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.