Twilio incident

SMS Delivery Delays from Twilio to Lycamobile United Kingdom

Resolved after 3 hours 40 minutes, affecting SMS, Europe, on July 26, 2026.

resolved Jul 26, 2026, 09:25 AM UTC

The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.

Started
Jul 26, 2026, 05:44 AM UTC
Resolved
Jul 26, 2026, 09:25 AM UTC
Duration
3h 40m
Detected by Pingoru
Jul 26, 2026, 05:44 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jul 26, 2026, 05:44 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 26, 2026, 06:46 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jul 26, 2026, 08:36 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. monitoring Jul 26, 2026, 08:37 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Jul 26, 2026, 09:25 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.

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