Twilio incident

SMS Delivery Delays from Twilio to Tigo Honduras

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 23, 2026 affecting SMS, Latin America, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 07:32 AM UTC
Resolved
Jul 23, 2026, 08:48 AM UTC
Duration
1h 16m
Detected by Pingoru
Jul 23, 2026, 07:32 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jul 23, 2026, 07:32 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jul 23, 2026, 07:53 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. resolved Jul 23, 2026, 08:48 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.