Twilio experienced a notice incident on July 22, 2026, lasting 6h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 22, 2026, 02:20 PM UTC
Our engineers have identified the issue and are working to deploy a fix.
- monitoring Jul 22, 2026, 02:35 PM UTC
A fix has been implmented and we are monitoring the results.
- monitoring Jul 22, 2026, 04:54 PM UTC
We also determined that this issue is also impacting Flex. Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 22, 2026, 06:45 PM UTC
Our engineers have implemented a fix and are contiuning to monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 22, 2026, 08:39 PM UTC
Voice connection errors has been resolved and it is operating normally at this time.