Twilio incident

SMS Delivery Delays from Twilio to Multiple Networks in Mexico

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 21, 2026 affecting SMS, Latin America, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 06:59 AM UTC
Resolved
Jul 21, 2026, 07:33 AM UTC
Duration
34m
Detected by Pingoru
Jul 21, 2026, 06:59 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. identified Jul 21, 2026, 06:59 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Jul 21, 2026, 07:33 AM UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in Mexico is operating normally.