Twilio incident

SMS Delivery Delays from Twilio to Ooredoo Algeria

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 15, 2026 affecting SMS, Middle East & Africa, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 02:34 PM UTC
Resolved
Jul 15, 2026, 07:05 PM UTC
Duration
4h 31m
Detected by Pingoru
Jul 15, 2026, 02:34 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. identified Jul 15, 2026, 02:34 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jul 15, 2026, 03:34 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Jul 15, 2026, 04:43 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Algeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 15, 2026, 06:44 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Algeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  5. resolved Jul 15, 2026, 07:05 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Algeria is operating normally.