Twilio incident
SMS Delivery Delays from Twilio to Ethio-Telecom Ethiopia
Resolved after 4 hours 27 minutes, affecting SMS, Middle East & Africa, on July 15, 2026.
The incident has been resolved and SMS delivery from Twilio to Ethio-Telecom network subscribers in Ethiopia is operating normally.
Affected components
Update timeline
- identified Jul 15, 2026, 02:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Ethio-Telecom network subscribers in Ethiopia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 15, 2026, 03:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Ethio-Telecom network subscribers in Ethiopia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 15, 2026, 04:36 PM UTC
We have observed a recovery in SMS delivery from Twilio to Ethio-Telecom network subscribers in Ethiopia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 15, 2026, 06:41 PM UTC
The incident has been resolved and SMS delivery from Twilio to Ethio-Telecom network subscribers in Ethiopia is operating normally.
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