Twilio incident

SMS Delivery Delays from Twilio to Ethio-Telecom Ethiopia

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 15, 2026 affecting SMS, Middle East & Africa, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 02:14 PM UTC
Resolved
Jul 15, 2026, 06:41 PM UTC
Duration
4h 27m
Detected by Pingoru
Jul 15, 2026, 02:14 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. identified Jul 15, 2026, 02:14 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ethio-Telecom network subscribers in Ethiopia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jul 15, 2026, 03:14 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Ethio-Telecom network subscribers in Ethiopia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Jul 15, 2026, 04:36 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Ethio-Telecom network subscribers in Ethiopia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jul 15, 2026, 06:41 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Ethio-Telecom network subscribers in Ethiopia is operating normally.