Twilio incident
Users are unable to create a SIP Trunking Phone Number Resource
Twilio experienced a minor incident on July 14, 2026 affecting PHONE NUMBERS, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 04:10 PM UTC
Users are experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. Content: Users are experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. As a work around, https://www.twilio.com/docs/phone-numbers/api/incomingphonenumber-resource#update-an-incomingphonenumber-resource can be used to successfully associate phone numbers with trunks. We are investigating the root cause and will provide an update as more information becomes available.
- monitoring Jul 14, 2026, 05:10 PM UTC
Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource. We will monitor for 30 minutes.
- resolved Jul 14, 2026, 05:50 PM UTC
Users are no longer experiencing unexpected 404 errors when attempting to create a SIP Trunking Phone Number Resource, this issue have been resolved.