Twilio experienced a notice incident on July 14, 2026, lasting 38m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 14, 2026, 09:44 AM UTC
Our monitoring systems have detected a potential issue when attempting to add newly purchased phone numbers to their SIP Trunks.. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved Jul 14, 2026, 10:23 AM UTC
We have fully investigated the issue when attempting to add newly purchased phone numbers to their SIP Trunks triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.