Twilio incident

SMS Delivery Delays from Twilio to United States

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 13, 2026 affecting SMS Long Code, North America and SMS Short Code, North America and 1 more component, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 08:16 PM UTC
Resolved
Jul 14, 2026, 12:57 AM UTC
Duration
4h 41m
Detected by Pingoru
Jul 13, 2026, 08:16 PM UTC

Affected components

SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North America

Update timeline

  1. investigating Jul 13, 2026, 08:16 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 13, 2026, 09:23 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vonage Clearsky United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Jul 13, 2026, 10:53 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vonage Clearsky United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 13, 2026, 10:57 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Vonage United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  5. resolved Jul 14, 2026, 12:57 AM UTC

    The incident has been resolved and SMS delivery from Twilio to network subscribers in the United States is operating normally.