Twilio incident
Voice Call Failures From a Subset of Twilio Phone Numbers to Romania
Twilio experienced a minor incident on October 12, 2026 affecting Voice, Europe, lasting 5h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 12, 2026, 12:30 PM UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 12, 2026, 01:30 PM UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 12, 2026, 03:04 PM UTC
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 12, 2026, 05:04 PM UTC
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Oct 12, 2026, 06:01 PM UTC
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania are operating normally.