Twilio incident

SMS Delivery Delays from Twilio to GTA Wireless United States

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 12, 2026 affecting SMS Long Code, North America and SMS Short Code, North America and 1 more component, lasting 14h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 10:06 AM UTC
Resolved
Jul 13, 2026, 01:05 AM UTC
Duration
14h 59m
Detected by Pingoru
Jul 12, 2026, 10:06 AM UTC

Affected components

SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North America

Update timeline

  1. investigating Jul 12, 2026, 10:06 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 12, 2026, 11:06 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jul 12, 2026, 11:38 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified Jul 12, 2026, 12:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. identified Jul 12, 2026, 02:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. identified Jul 12, 2026, 06:42 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  7. monitoring Jul 12, 2026, 11:03 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  8. resolved Jul 13, 2026, 01:05 AM UTC

    The incident has been resolved and SMS delivery from Twilio to GTA Wireless network subscribers in the United States is operating normally.