Twilio incident

SMS Delivery Failures from Twilio Phone Numbers to Pelephone Israel

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 12, 2026 affecting SMS, Middle East & Africa, lasting 12h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 07:07 AM UTC
Resolved
Jul 12, 2026, 07:08 PM UTC
Duration
12h 1m
Detected by Pingoru
Jul 12, 2026, 07:07 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jul 12, 2026, 07:07 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jul 12, 2026, 07:19 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jul 12, 2026, 08:21 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jul 12, 2026, 10:22 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring Jul 12, 2026, 01:03 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring Jul 12, 2026, 03:04 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  7. resolved Jul 12, 2026, 07:08 PM UTC

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Pelephone network subscribers in Israel is operating normally.