Twilio incident
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Peru
Twilio experienced a minor incident on July 11, 2026 affecting SMS, Latin America, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 11, 2026, 02:12 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to multiple networks in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 11, 2026, 03:10 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 11, 2026, 03:11 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 11, 2026, 04:34 PM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in Peru is operating normally.