Twilio incident

Dual Channel Conference Recordings Stuck In Progress

Notice Resolved View vendor source →

Twilio experienced a notice incident on July 10, 2026 affecting Conference US1, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 09:24 PM UTC
Resolved
Jul 10, 2026, 10:11 PM UTC
Duration
46m
Detected by Pingoru
Jul 10, 2026, 09:24 PM UTC

Affected components

Conference US1

Update timeline

  1. investigating Jul 10, 2026, 09:24 PM UTC

    Our monitoring systems have detected a potential issue with dual channel conference recordings. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. resolved Jul 10, 2026, 10:11 PM UTC

    Twilio dual channel conference recording was degraded for 3 minutes between 9:59 AM and 10:02 AM Pacific Time on 07/10/2026. Dual channel conference recordings received during this time may be stuck 'in progress'. The issue has now been resolved.