Twilio incident
SMS Delivery Failures from Twilio Phone Numbers to Tigo Paraguay
Twilio experienced a minor incident on July 10, 2026 affecting SMS, Latin America, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 08:58 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 10, 2026, 09:02 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 10, 2026, 10:10 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 10, 2026, 10:40 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.