Twilio incident
SMS Delivery Failures from Twilio to Tigo Honduras
Twilio experienced a minor incident on July 9, 2026 affecting SMS, Latin America, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2026, 05:12 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 09, 2026, 06:21 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 09, 2026, 07:23 PM UTC
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 09, 2026, 09:31 PM UTC
The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.