Twilio incident
SMS Delivery Failures from Twilio Phone Numbers to Spusu Italy
Twilio experienced a minor incident on July 9, 2026 affecting SMS, Europe, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2026, 08:50 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Spusu network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 09, 2026, 09:55 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Spusu network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 09, 2026, 11:57 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Spusu network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jul 09, 2026, 01:12 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Spusu network subscribers in Italy is operating normally.