Twilio incident

Functions UI unavailable in One Console

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 9, 2026 affecting Console and Functions, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 03:10 AM UTC
Resolved
Jul 09, 2026, 06:47 AM UTC
Duration
3h 37m
Detected by Pingoru
Jul 09, 2026, 03:10 AM UTC

Affected components

ConsoleFunctions

Update timeline

  1. investigating Jul 09, 2026, 03:10 AM UTC

    Twilio customers may be experiencing issues with Functions UI inside the One Console (1C). Users are unable to view, create, or manage functions at this time.Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 09, 2026, 03:13 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 09, 2026, 04:09 AM UTC

    Twilio customers continue to experience issues with Functions UI inside the One Console (1C). Users are unable to view, create, or manage functions at this time. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jul 09, 2026, 06:16 AM UTC

    We are observing recovery in the issue with Functions UI inside the One Console (1C). We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

  5. resolved Jul 09, 2026, 06:47 AM UTC

    We are no longer experiencing issues with Functions UI inside the One Console (1C). This incident has been resolved.