Twilio incident
Voice Call Failures from Twilio Phone Numbers to United States and Spain
Twilio experienced a minor incident on July 6, 2026 affecting Voice, North America and Voice, Europe, lasting 10h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 06:54 AM UTC
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jul 06, 2026, 07:55 AM UTC
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in multiple countries across North America and Europe. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jul 06, 2026, 09:56 AM UTC
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain, including emergency call attempts. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- investigating Jul 06, 2026, 01:57 PM UTC
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States and Spain. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jul 06, 2026, 02:29 PM UTC
Twilio customers may be experiencing emergency call failures from Twilio phone numbers to emergency services in the USA and Spain. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jul 06, 2026, 03:35 PM UTC
Twilio customers may be experiencing emergency call failures from Twilio phone numbers to emergency services in the USA and Spain. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- resolved Jul 06, 2026, 05:50 PM UTC
The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in the United States and Spain are operating normally.