Twilio incident

SMS Delivery Delays from Twilio to Lycamobile United Kingdom

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 3, 2026 affecting SMS, Europe, lasting 10h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 09:55 PM UTC
Resolved
Jul 04, 2026, 08:04 AM UTC
Duration
10h 9m
Detected by Pingoru
Jul 03, 2026, 09:55 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jul 03, 2026, 09:55 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jul 03, 2026, 10:56 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jul 03, 2026, 11:56 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jul 04, 2026, 01:57 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. identified Jul 04, 2026, 06:01 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  6. monitoring Jul 04, 2026, 06:12 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  7. resolved Jul 04, 2026, 08:04 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.