Twilio incident

On Call Engineers are Investigating an issue with Messaging Insights filtering

Notice Resolved View vendor source →

Twilio experienced a notice incident on July 3, 2026 affecting Messaging Insights, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 07:10 PM UTC
Resolved
Jul 03, 2026, 07:39 PM UTC
Duration
28m
Detected by Pingoru
Jul 03, 2026, 07:10 PM UTC

Affected components

Messaging Insights

Update timeline

  1. investigating Jul 03, 2026, 07:10 PM UTC

    Our monitoring systems have detected a potential issue with Messaging Insights time range filtering. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. resolved Jul 03, 2026, 07:39 PM UTC

    We have fully investigated the Messaging Insights time range filtering issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.