Twilio incident

SMS Delivery Delays from Twilio to Etisalat United Arab Emirates

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 29, 2026 affecting SMS, Middle East & Africa, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 08:58 AM UTC
Resolved
Jun 30, 2026, 12:07 PM UTC
Duration
1d 3h
Detected by Pingoru
Jun 29, 2026, 08:58 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jun 29, 2026, 08:58 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 29, 2026, 10:01 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 29, 2026, 12:06 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified Jun 29, 2026, 03:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. identified Jun 29, 2026, 04:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  6. identified Jun 29, 2026, 06:40 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  7. identified Jun 29, 2026, 10:41 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  8. identified Jun 30, 2026, 06:47 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  9. monitoring Jun 30, 2026, 12:06 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  10. resolved Jun 30, 2026, 12:07 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in the United Arab Emirates is operating normally.