Twilio incident

SMS Delivery Delays from Twilio to Lycamobile United Kingdom

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 28, 2026 affecting SMS, Europe, lasting 10h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2026, 03:41 PM UTC
Resolved
Jun 29, 2026, 02:17 AM UTC
Duration
10h 35m
Detected by Pingoru
Jun 28, 2026, 03:41 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jun 28, 2026, 03:41 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 28, 2026, 04:29 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 28, 2026, 05:29 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jun 28, 2026, 07:30 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. identified Jun 28, 2026, 11:36 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  6. monitoring Jun 29, 2026, 12:15 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  7. resolved Jun 29, 2026, 02:17 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.