Twilio incident

SMS Delivery Delays and Failures from Twilio to Access Malawi

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Middle East & Africa, which began 2d ago. The vendor's full update timeline is below.

Started
Jun 27, 2026, 09:43 AM UTC
Resolved
Ongoing
Duration
● 1d 18h
Detected by Pingoru
Jun 27, 2026, 09:43 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jun 27, 2026, 09:43 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 27, 2026, 09:49 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 27, 2026, 10:50 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Jun 27, 2026, 12:50 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. identified Jun 27, 2026, 04:53 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  6. identified Jun 28, 2026, 12:53 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  7. identified Jun 28, 2026, 04:59 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  8. monitoring Jun 29, 2026, 12:45 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  9. monitoring Jun 29, 2026, 02:48 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.