Twilio incident
SMS Delivery Delays and Failures from Twilio to Orange Botswana
Twilio experienced a minor incident on June 24, 2026 affecting SMS, Middle East & Africa, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 11:45 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 24, 2026, 12:03 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 24, 2026, 01:04 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 24, 2026, 03:05 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 24, 2026, 07:07 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jun 25, 2026, 03:07 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Jun 25, 2026, 12:32 PM UTC
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 25, 2026, 02:33 PM UTC
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 25, 2026, 06:35 PM UTC
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Botswana is operating normally.