Twilio incident

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Telekom South Africa

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Middle East & Africa, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 05:52 PM UTC
Resolved
Ongoing
Duration
● 2h 32m
Detected by Pingoru
Jun 22, 2026, 05:52 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jun 22, 2026, 05:52 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Telekom network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 22, 2026, 05:53 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Telekom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 22, 2026, 06:53 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Telekom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.