Twilio incident

Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:10 PM UTC
Resolved
Ongoing
Duration
● 3h 46m
Detected by Pingoru
Jun 12, 2026, 02:10 PM UTC

Affected components

SMS

Update timeline

  1. investigating Jun 12, 2026, 01:56 PM UTC

    Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. investigating Jun 12, 2026, 02:10 PM UTC

    We are experiencing delivery delays and failures when sending messages from WhatsApp and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. investigating Jun 12, 2026, 03:05 PM UTC

    We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. investigating Jun 12, 2026, 05:00 PM UTC

    We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.