Twilio incident

SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 10, 2026 affecting SMS, Europe, lasting 22h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 07:12 PM UTC
Resolved
Jun 11, 2026, 05:34 PM UTC
Duration
22h 21m
Detected by Pingoru
Jun 10, 2026, 07:12 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jun 10, 2026, 07:12 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 10, 2026, 08:19 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jun 10, 2026, 08:43 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified Jun 10, 2026, 09:44 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. identified Jun 10, 2026, 11:44 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. identified Jun 11, 2026, 03:50 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  7. monitoring Jun 11, 2026, 11:19 AM UTC

    We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  8. monitoring Jun 11, 2026, 01:26 PM UTC

    We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  9. resolved Jun 11, 2026, 05:34 PM UTC

    The incident has been resolved and SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland is operating normally.