Twilio incident

High Latency observed for Video Room Sessions

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 6, 2026 affecting Group Rooms and Peer-to-Peer Rooms and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2026, 02:01 AM UTC
Resolved
Jun 06, 2026, 04:37 AM UTC
Duration
2h 36m
Detected by Pingoru
Jun 06, 2026, 02:01 AM UTC

Affected components

Group RoomsPeer-to-Peer RoomsRecordingsCompositionsGo Rooms

Update timeline

  1. investigating Jun 06, 2026, 02:01 AM UTC

    We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Jun 06, 2026, 02:36 AM UTC

    We are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Jun 06, 2026, 04:37 AM UTC

    We are no longer experiencing high latency with video room sessions. This incident has been resolved.