Twilio incident

SMS Delivery Failures from New Zealand to Twilio Phone Numbers

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 5, 2026 affecting SMS, APAC, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 08:48 PM UTC
Resolved
Jun 05, 2026, 11:41 PM UTC
Duration
2h 52m
Detected by Pingoru
Jun 05, 2026, 08:48 PM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 05, 2026, 08:48 PM UTC

    Twilio customers may be experiencing SMS delivery failures from New Zealand to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 05, 2026, 08:58 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 05, 2026, 09:58 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jun 05, 2026, 11:41 PM UTC

    The incident has been resolved and SMS delivery from New Zealand to Twilio Phone Numbers is operating normally.