Twilio incident

Empty Catalog Index within Segment Documents

Twilio is currently experiencing a minor incident affecting Documentation, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 04:32 PM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
Jun 05, 2026, 04:32 PM UTC

Affected components

Documentation

Update timeline

  1. investigating Jun 05, 2026, 04:32 PM UTC

    We are observing an issue where customers are unable to see Catalog entries on index page within Segment documents. We are currently working with our Engineering Team to resolve the issue as soon as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 05, 2026, 05:30 PM UTC

    We are continuing to see an issue where customers are unable to see Catalog entries on index page within Segment documents. We expect to provide another update in 2 hours or as soon as more information becomes available.