Twilio incident

Subset of Inbound Calls from AT&T are failing Shaken/Stir Verification

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Voice, North America, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 06:40 PM UTC
Resolved
Ongoing
Duration
● 1h 38m
Detected by Pingoru
Jun 03, 2026, 06:40 PM UTC

Affected components

Voice, North America

Update timeline

  1. investigating Jun 03, 2026, 06:40 PM UTC

    Our monitoring systems have detected a potential issue with Shaken/Stir validation for a subset of inbound calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. investigating Jun 03, 2026, 07:42 PM UTC

    Twilio customers may be experiencing Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.