Twilio incident

SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Vodacom Tanzania

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 2, 2026 affecting SMS, Middle East & Africa, lasting 8d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 07:28 PM UTC
Resolved
Jun 10, 2026, 08:46 PM UTC
Duration
8d 1h
Detected by Pingoru
Jun 02, 2026, 07:28 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jun 02, 2026, 07:28 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 02, 2026, 08:29 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 02, 2026, 10:29 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigating Jun 03, 2026, 02:32 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. investigating Jun 03, 2026, 10:32 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

  6. identified Jun 03, 2026, 10:37 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  7. identified Jun 03, 2026, 11:39 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  8. identified Jun 03, 2026, 01:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  9. identified Jun 03, 2026, 05:40 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  10. identified Jun 04, 2026, 01:43 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  11. identified Jun 04, 2026, 05:43 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  12. identified Jun 05, 2026, 05:44 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  13. identified Jun 06, 2026, 05:44 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  14. identified Jun 07, 2026, 05:45 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  15. monitoring Jun 08, 2026, 02:30 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  16. monitoring Jun 08, 2026, 04:36 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  17. monitoring Jun 08, 2026, 08:36 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  18. monitoring Jun 09, 2026, 04:43 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

  19. monitoring Jun 09, 2026, 08:43 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

  20. resolved Jun 10, 2026, 08:46 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania is operating normally.