Twilio incident
SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to WOM Colombia
Resolved after 4 hours 34 minutes, affecting SMS, Latin America, on June 2, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia is operating normally.
Affected components
Update timeline
- investigating Jun 02, 2026, 12:17 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 02, 2026, 01:22 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 02, 2026, 01:35 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 02, 2026, 02:48 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 02, 2026, 04:51 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia is operating normally.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services