Twilio incident

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to WOM Colombia

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 12:17 PM UTC
Resolved
Ongoing
Duration
● 3h 45m
Detected by Pingoru
Jun 02, 2026, 12:17 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 02, 2026, 12:17 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 02, 2026, 01:22 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jun 02, 2026, 01:35 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. monitoring Jun 02, 2026, 02:48 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.