Twilio experienced a minor incident on April 23, 2026 affecting Recording Transcriptions US1, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Recording Transcriptions US1
Update timeline
- investigating Apr 23, 2026, 06:16 PM UTC
We are currently investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Apr 23, 2026, 07:18 PM UTC
We continue investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.
- resolved Apr 23, 2026, 08:37 PM UTC
We are no longer seeing delays in the delivery of transcriptions. This incident is now resolved.