Twilio incident

SMS Delivery Receipt Delays from Twilio to Algar Telecom Brazil

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 2h ago. The vendor's full update timeline is below.

Started
May 31, 2026, 05:50 AM UTC
Resolved
Ongoing
Duration
● 2h 14m
Detected by Pingoru
May 31, 2026, 05:50 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating May 31, 2026, 05:50 AM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating May 31, 2026, 06:56 AM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified May 31, 2026, 07:23 AM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.