Twilio incident
[Retro]SMS Delivery Delays and Failures between Twilio and Multiple Networks in United Kingdom
Twilio experienced a notice incident on May 28, 2026 affecting SMS, Europe, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
SMS, Europe
Update timeline
- monitoring May 28, 2026, 12:16 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved May 28, 2026, 12:19 PM UTC
The incident has been resolved and SMS delivery between Twilio and affected networks in the United Kingdom is operating normally.