Twilio incident

[Retro] [SNOC] SMS Delivery Failure To A Subset Of Twilio Numbers In United Kingdom

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 28, 2026 affecting SMS, Middle East & Africa, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 11:19 AM UTC
Resolved
May 28, 2026, 12:20 PM UTC
Duration
1h
Detected by Pingoru
May 28, 2026, 11:19 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating May 28, 2026, 11:19 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved May 28, 2026, 12:20 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Botswana. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.