Twilio incident

SMS and MMS Delivery Delays from Twilio to Verizon United States

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS Long Code, North America and SMS Long Code, North America and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 05:13 PM UTC
Resolved
Ongoing
Duration
● 3h 33m
Detected by Pingoru
May 27, 2026, 05:13 PM UTC

Affected components

SMS Long Code, North AmericaSMS Long Code, North AmericaMMS Long Code, North AmericaMMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaSMS Toll-Free, North AmericaMMS Toll-Free, North America

Update timeline

  1. investigating May 27, 2026, 05:13 PM UTC

    Twilio customers may be experiencing SMS and MMS delivery delays from Twilio Phone Numbers to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating May 27, 2026, 06:14 PM UTC

    Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified May 27, 2026, 06:18 PM UTC

    Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified May 27, 2026, 07:19 PM UTC

    Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.