Twilio incident

SMS Delivery Delays from Twilio to Wind Tre Italy

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 4h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 12:54 PM UTC
Resolved
Ongoing
Duration
● 3h 54m
Detected by Pingoru
May 27, 2026, 12:54 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating May 27, 2026, 12:54 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Wind Tre network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 27, 2026, 01:57 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Wind Tre network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring May 27, 2026, 02:57 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Wind Tre network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.