Twilio incident

SMS Delivery Delays from Twilio to Multiple Networks in Turkey

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 25, 2026 affecting SMS, Europe, lasting 7h 6m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 05:17 PM UTC
Resolved
May 26, 2026, 12:24 AM UTC
Duration
7h 6m
Detected by Pingoru
May 25, 2026, 05:17 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating May 25, 2026, 05:17 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring May 25, 2026, 06:19 PM UTC

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring May 25, 2026, 08:20 PM UTC

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  4. resolved May 26, 2026, 12:24 AM UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in Turkey is operating normally.