Twilio incident

Voice Call Failures from Multiple Networks to a Subset of Twilio Singapore Phone Numbers

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Voice, APAC, which began 2h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 04:14 PM UTC
Resolved
Ongoing
Duration
● 1h 34m
Detected by Pingoru
May 25, 2026, 04:14 PM UTC

Affected components

Voice, APAC

Update timeline

  1. investigating May 25, 2026, 04:14 PM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 25, 2026, 04:22 PM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 25, 2026, 05:23 PM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.