Twilio incident

SMS Delivery Delays From a Subset of Twilio Short Codes and Long Codes to Liberty Mobile Puerto Rico

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 2h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 10:10 AM UTC
Resolved
Ongoing
Duration
● 1h 48m
Detected by Pingoru
May 21, 2026, 10:10 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating May 21, 2026, 10:10 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating May 21, 2026, 11:10 AM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.