Twilio incident
SMS Delivery Delays from Twilio Phone Numbers to Entel Peru
Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 5h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 20, 2026, 06:36 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified May 20, 2026, 06:42 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified May 20, 2026, 07:42 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified May 20, 2026, 09:43 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring May 20, 2026, 10:05 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Entel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.