Twilio incident
Intelligent Alerts - No Intelligent Alerts Are Sent to Customers
Twilio experienced a minor incident on May 19, 2026 affecting Intelligent Alerts, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Intelligent Alerts
Update timeline
- identified May 19, 2026, 06:42 PM UTC
We are currently experiencing an issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour as soon as more information becomes available.
- monitoring May 19, 2026, 07:11 PM UTC
The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We will provide another update in 30 minutes or as soon as more information becomes available.
- resolved May 19, 2026, 07:37 PM UTC
The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We apologize for any inconvenience.