Twilio incident

SMS Delivery Delays and Failures from Twilio Phone Numbers to Multiple Networks in Italy

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 02:37 PM UTC
Resolved
Ongoing
Duration
● 2h 5m
Detected by Pingoru
May 15, 2026, 02:37 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating May 15, 2026, 02:37 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 15, 2026, 03:03 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 15, 2026, 04:03 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.