Twilio incident

SMS Delivery Failures between Twilio Phone Numbers and AT&T in Mexico

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 08:50 PM UTC
Resolved
Ongoing
Duration
● 1h 54m
Detected by Pingoru
May 14, 2026, 08:50 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating May 14, 2026, 08:50 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 14, 2026, 08:58 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 14, 2026, 10:01 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified May 14, 2026, 10:33 PM UTC

    Twilio customers may be experiencing SMS delivery failures between Twilio Phone Numbers and AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.