Twilio incident

SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire United States

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS Short Code, North America, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 04:24 PM UTC
Resolved
Ongoing
Duration
● 2h 6m
Detected by Pingoru
May 12, 2026, 04:24 PM UTC

Affected components

SMS Short Code, North America

Update timeline

  1. investigating May 12, 2026, 04:24 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 12, 2026, 04:30 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 12, 2026, 05:31 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.