Twilio incident

Notify SMS Requests Failed With 500s Errors if the Request Landed on OTK Pods

Notice Resolved View vendor source →

Twilio experienced a notice incident on May 12, 2026 affecting Notify, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 01:41 PM UTC
Resolved
May 12, 2026, 01:41 PM UTC
Duration
—
Detected by Pingoru
May 12, 2026, 01:41 PM UTC

Affected components

Notify

Update timeline

  1. resolved May 12, 2026, 01:41 PM UTC

    Notify SMS was degraded between 05/06/2026, 23:00 and 05/11/2026, 7:00 Pacific Time. During this period of time customers may have experienced Notify: SMS requests not getting delivered to users. The issue has now been resolved.